Return and refund policy

At fdqzqeyo.shop, customer satisfaction is important to us. If your purchase does not fully meet your expectations, you may request a return by following the policy below.

Return Eligibility

You may request a return within 30 days after your package has been delivered.

To be eligible for a return:

• The product must be unused and maintained in its original condition.
• Original packaging, accessories, manuals, and included materials must accompany the return.
• A valid order confirmation or proof of purchase is required.

Items showing signs of misuse, unauthorized modifications, accidental damage, or missing components may not be eligible for return.

Return Instructions

Before sending any item back, please contact our customer support team.

Email: info@fdqzqeyo.shop

Please include the following information:

• Order number
• Product purchased
• Reason for the return
• Photos if the product arrived damaged, defective, or incorrect

Once your request has been reviewed, we will provide detailed return instructions.

Inspection Procedure

All returned merchandise is inspected upon arrival to verify that it satisfies the return requirements.

Refunds

Approved refunds are generally issued within 5–10 business days after the inspection process has been completed.

Refunds will be credited using the original payment method whenever possible.

Return Exclusions

Returns received outside the approved return period or failing to meet the conditions listed above may not qualify for a refund.